The Healthcare Simulation Operations Specialist (HSOS) position serves the faculty, staff, and students in the departments of Standardized Patient, Manikin Simulation, and Procedural Skills. Duties include supporting the staff in the managing, scheduling, coordinating and end user support of all hardware, software and learning events associated with B-Line, Laerdal and other learning management systems. This position provides high quality support by displaying sound judgment, accuracy, diplomacy, confidentiality, and discretion. Must be proficient in Microsoft Windows and Microsoft Office including PowerPoint, Word, and Excel. Medical background desired but not required. Other duties include general receptionist duties (answering phones and meeting and greeting clients and visitors), general clerical duties (assisting in organizing a wide variety of office functions, coordinating files and records, coordinating schedules).